Terms & Conditions

Welcome to VolunTutor (“we”, “us”, or “our”), a community-driven online platform that connects volunteer tutors with visually impaired students. The Platform is accessible at https://voluntutor.vercel.app/(the “Platform”).

VolunTutor is built entirely on the goodwill and voluntary participation of its users. We do not guarantee any specific outcome, result, or experience. By joining, you do so freely and on the basis of your own conviction to contribute to or benefit from this community.

By accessing or using the Platform, registering an account, or participating as a student or tutor, you (“User”, “you”, or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Platform.

We reserve the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

To use the Platform, you must:

• Be at least 10 years of age. Users between the ages of 10 and 17 must have the consent of a parent or legal guardian, who accepts these Terms on their behalf;
• Provide accurate and complete registration information;
• Not be prohibited from using the Platform under any applicable laws or regulations.

VolunTutor reserves the right to refuse access or remove any account at its sole discretion, without obligation to provide a reason.

To access the Platform, you must create an account as either a Student or a VolunTutor (volunteer tutor). You agree to:

• Provide truthful and accurate information during registration;
• Keep your login credentials confidential and not share them with any third party;
• Notify us at learn.voluntutor@gmail.com if you suspect any unauthorised access to your account;
• Take responsibility for all activities that occur under your account.

VolunTutor is not liable for any loss or damage arising from your failure to keep your account credentials secure.

VolunTutor is a free, community-based platform. We make no guarantees whatsoever, including but not limited to:

• The availability, frequency, or continuity of tutoring sessions;
• The qualifications, expertise, or reliability of any tutor on the Platform;
• Any academic improvement, learning outcome, or educational benefit for students;
• The issuance, recognition, or value of any Social Impact Certificate;
• Uninterrupted, error-free, or secure access to the Platform at any time;
• The accuracy, completeness, or usefulness of any content shared on the Platform.

Users join and participate entirely of their own free will and conviction. VolunTutor serves only as a meeting point between willing tutors and students, and accepts no responsibility for what occurs between them.

As a volunteer tutor, you agree to:

• Provide services voluntarily and without expectation of monetary compensation;
• Conduct yourself with basic respect and decency towards students;
• Accurately represent your subject knowledge and availability;
• Not solicit or accept payment from students for services provided through the Platform.

Tutors participate on a best-effort basis. There is no obligation to maintain a minimum number of sessions or continue participation beyond what each tutor freely chooses.

As a student, you agree to:

• Engage respectfully with your assigned VolunTutor;
• Understand that sessions depend entirely on tutor availability and goodwill;
• Not record, share, or distribute any tutoring session without the prior consent of the tutor;
• Use the Platform solely for personal educational purposes.

All users are prohibited from:

• Harassing, bullying, or abusing any other user;
• Uploading or sharing unlawful, defamatory, or harmful content;
• Impersonating another person or misrepresenting their identity;
• Attempting to gain unauthorised access to any part of the Platform;
• Using the Platform for commercial solicitation or promotional purposes;
• Collecting personal data of other users without their consent.

Violations may result in suspension or removal of your account. VolunTutor reserves the right to act on reports of misconduct but is under no obligation to investigate or resolve every complaint.

All Platform content, including text, graphics, logos, and design elements, belongs to VolunTutor or its licensors. You are granted a limited, personal, non-transferable licence to use the Platform for its intended purpose. You may not reproduce, distribute, or create derivative works from any part of the Platform without prior written permission.

Content you submit on the Platform remains yours, but by submitting it, you grant VolunTutor a non-exclusive, royalty-free licence to use it in connection with Platform operations.

We collect basic information necessary to operate the Platform. We do not sell your personal data. By using the Platform, you consent to our collection and use of your information for Platform-related purposes only.

If you have questions about what data we hold, please contact us at learn.voluntutor@gmail.com.

VolunTutor may, at its sole and absolute discretion, facilitate the issuance of Social Impact Certificates through partnering institutions. We make no guarantee that:

• Any certificate will be issued to any particular tutor;
• The programme will remain available;
• Any certificate will be recognised by any employer, university, or institution.

Certificates are a gesture of appreciation and carry no guaranteed value or entitlement.

The Platform is provided on an “as is” and “as available” basis, with no warranties of any kind, express or implied. To the fullest extent permitted by law, VolunTutor disclaims all liability for:

• Any loss, harm, or disappointment arising from your use of the Platform;
• The conduct or content of any tutor or student;
• Platform downtime, data loss, or technical failures;
• Any reliance placed on content or sessions delivered through the Platform.

You use this Platform entirely at your own risk and on the basis of your own judgement and motivation to participate.

The Platform may link to external websites. We have no control over those sites and accept no responsibility for their content, availability, or practices.

VolunTutor may suspend or remove your account at any time, for any reason, without notice or obligation to explain. You may also leave the Platform at any time by requesting account deletion via learn.voluntutor@gmail.com. Upon termination, your right to use the Platform ends immediately.

These Terms are governed by the laws of India. Any disputes shall first be addressed through good-faith communication, and if unresolved, shall be subject to the jurisdiction of the courts of Chennai, Tamil Nadu, India.

We may update these Terms at any time. The Effective Date at the top of this document will reflect the latest revision. Your continued use of the Platform after any change constitutes acceptance of the updated Terms.

For any questions or concerns regarding these Terms, please reach out to us at: